Refund policy

Subscriptions (practices)

Month-to-month, cancel any time; no refund for the current month. Annual plans refunded pro-rata within 30 days of purchase.

Patient payments made on a practice website

Booking advances and invoice payments are received by the practice, not by GullyMed. Refunds follow the practice's own policy, which is shown at booking (the “refund window”). Cancelling inside the window triggers an automatic refund to the original payment method via Razorpay, typically within 5–7 working days.

Questions about a payment to a practice should go to the practice; questions about a GullyMed subscription to billing@gullymed.com.